Our standard
This store aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard referenced by the European Accessibility Act and most accessibility laws.
What we’ve done
- 1Every page works with a keyboard alone, with a visible focus outline and a “Skip to content” link.
- 2Text and controls meet AA colour contrast in light and dark mode, in every theme the store offers.
- 3Images have descriptions; decorative ones are hidden from screen readers.
- 4Forms have visible labels, say which fields are required, and explain errors in words next to the field and in a summary.
- 5Menus, the bag, filters and dialogs follow standard patterns: Esc closes them and focus returns where you were.
- 6Motion and animation stop when your device is set to reduce motion.
- 7Pages still work zoomed to 400% and on small screens without scrolling sideways.
How we test
Each page is checked automatically with axe in light and dark mode at phone, tablet and desktop sizes, and by hand with a keyboard and a screen reader (NVDA with Chrome on Windows, VoiceOver with Safari on macOS and iOS).
Known limitations
- 1Some older product photos have short descriptions. We’re rewriting them as we reshoot.
- 2Payment pages are run by our payment provider; we choose providers that meet WCAG 2.2 AA and report problems to them.
Tell us
If something doesn’t work for you, email accessibility@tinct.example or use our contact form. Tell us the page and what happened. We reply within two working days — and while we fix it, we’ll help you place your order by email or phone.
If you aren’t happy with our response, you can contact the market surveillance or equality body in your country.